Emergency Support Form
Name (*)
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Company (*)
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Phone No. (*)
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Cell No.
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Email (*)
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Software Product (*)


Please tell us which of these products has the emergency
What is the emergency issue? (*)
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Additional information
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The only afterhours emergency that is considered valid is inability to connect to hosting server due to the server being down or if your hosted website is down. Make sure you have a working internet connection before submitting this form. Not knowing, forgotten, or incorrect username and passwords are not considered an emergency and need to be handled during normal business hours. Issues/Errors with AIMS itself are not handled by afterhours emergency support. If you submit this form and it is decided to be a non-emergency issue based on the criteria above and a technician responds you will automatically be billed $250.00 to the credit card on file. For a non-emergency issue please follow the instructions on the Customer Service link on te menu.
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Please read the agreement carefully
Verify the emergency by typing image text Verify the emergency by typing image text
If this is not an emergency you will be billed $250. If it is an emergency please type the letters & numbers from the image to verify.