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Registering for a support account |
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To register for the AIMS support system please follow these directions:
- Register each AIMS user’s email address with our helpdesk at http://support.aimstsi.com/. You will need to know your AIMS account number as part of the registration process.
- The AIMS 5 character account number for your company can be found in AIMS – login to AIMS, and go to the Help>About AIMS screen.
- Once your new registration has been validated (please allow up to 72 hrs), you will be sent a confirmation of your user account status and you will then be able to login and utilize the helpdesk and have access to email them, access knowledge base articles, use the live online chat with a tech, etc. The support web-site can be accessed online at http://support.aimstsi.com/.
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